climate control Mercury Grand Marquis 1011 Owner's Manuals

Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 26
AM/FM stereo 26
AM/FM stereo with CD 28
AM/FM stereo cassette with CD 32
AM/FM stereo with in-dash six CD 37
Climate Controls 43
Manual heating and air conditioning 43
Automatic temperature control 44
Rear window defroster 46
Lights 47
Headlamps 47
Turn signal control 52
Bulb replacement 53
Driver Controls 65
Windshield wiper/washer control 65
Steering wheel adjustment 66
Power windows 68
Mirrors 69
Speed control 71
Locks and Security 74
Keys 74
Locks 74
Anti-theft system 82
Table of Contents
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

MANUAL HEATING AND AIR CONDITIONING SYSTEM
(IF EQUIPPED)
1.Fan speed adjustment:Controls
the volume of air circulated in the
vehicle.
2.Temperature selection:
Controls the temperature of the
airflow in the vehicle.
3.Air flow selections:Controls
the direction of the airflow in the
vehicle. See the following for a brief
description on each control.
MAX A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
NORM A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
VENT: Distributes outside air through the instrument panel vents.
OFF: Outside air is shut out and the fan will not operate.
FLOOR: Distributes outside air through the floor vents.
MIX: Distributes outside air through the windshield defroster vents, floor
vents and side window demisters.
:Distributes outside air through the windshield defroster vents and
the side window demisters.
Operating tips
•To reduce fog build-up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build-up inside the vehicle: do not drive with the
air flow selector in OFF or MAX A/C.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to “breathe” using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
123
LO
HIOFF
MIX VENTFLOOR
MAX
A/C NORM
A/C
Climate Controls
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Owners Guide, 3rd Printing
USA(fus)

•A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC)
SYSTEM (IF EQUIPPED)
1.OFF:Outside air is shut out and the fan will not operate.
2.AUTOMATIC:Press AUTOMATIC and select the desired temperature
using the temperature controls. The system will automatically determine
fan speed, airflow location, and outside or recirculated air to heat or cool
the vehicle to the selected temperature. The fan speed will remain
automatic unless the thumbwheel is turned all the way to LO.
NORM A/CVENT FLOOR FLR • DEF DEF
HI
LO
MAX A/C
OUTSIDE TEMP AUTOMATICOFF
F
AUTO
1112310
987654
Climate Controls
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

3.Fan speed:Turn to manually increase or decrease fan speed.
4.DEF
(Defrost):Distributes outside air through the windshield
defroster vents and the side window demisters.
5.FLR/DEF (Floor/defrost):Distributes outside air through the
windshield defroster vents, floor vents and the side window demisters.
6.FLOOR:Distributes outside air through the floor vents.
7.VENT:Distributes outside air through the instrument panel vents.
8.NORM A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
9.MAX A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
10.OUTSIDE TEMP:Press to display the outside temperature. It will
remain in the display until pressed again. The temperature will be most
accurate when the vehicle is in motion.
11.Temperature control:Press this control to select the temperature.
The display window indicates the selected temperature.
Fahrenheit/Celsius temperature:Press MAX A/C and DEF
simultaneously to toggle between Fahrenheit and Celsius temperature.
The set point temperatures in Celsius will be displayed in half-degree
increments.
Operating tips
•To reduce fog build-up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build-up inside the vehicle: do not drive with the
air flow selector in OFF or MAX A/C.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to “breathe” using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
•A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
Climate Controls
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
REAR WINDOW DEFROSTER
The rear defroster control is located
on the instrument panel.
Press the rear defroster control to
clear the rear window of thin ice
and fog. A small LED will illuminate
when the rear defroster is activated.
The ignition must be in the on position to operate the rear window
defroster.
The defroster turns off automatically after a predetermined amount of
time or when the ignition is turned off. To manually turn off the
defroster, press the control again.
Activating the rear window defroster will also activate the heated mirrors
(if equipped). For more information refer toHeated outside mirrorsin
theDriver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
Climate Controls
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Climate control features
TEMP +/–:Press to increase or
decrease the interior temperature.
POSITIVE RETENTION FLOOR MAT
WARNING:Do not install additional floor mats on top of the
factory installed floor mats as they may interfere with the
accelerator or the brake pedals.
Position the floor mat so that the
eyelets are over the retention posts
and press down to lock in. Make
sure that the mat does not interfere
with the operation of the accelerator
or the brake pedal. To remove the
floor mat, reverse the installation
procedure.
INTERIOR TRUNK CONTROL
The remote trunk release control is
located on the driver’s door trim
panel and can be operated at any
time.
You can render the switch
inoperable by locking the button
with your master key.
Driver Controls
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INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
Tire Quality Grades apply to new
pneumatic passenger car tires. The
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:
•Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic passenger car tires. They do
not apply to deep tread, winter-type snow tires, space-saver or
temporary use spare tires, light truck or “LT” type tires, tires with
nominal rim diameters of 10 to 12 inches or limited production tires as
defined in Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford Motor Company to give you
the following information about tire grades exactly as the government
has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1
12) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. The
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
Tires, Wheels and Loading
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SNOW TIRES AND CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and
performance of your vehicle, which could result in an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
Additionally, the use of non-recommended tires and wheels could
cause steering, suspension, axle or transfer case/power transfer unit
failure.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains. If you need to use chains, it is recommended that steel
wheels (of the same size and specifications) be used, as chains may chip
aluminum wheels.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only cable type chains offered by Ford Motor Company as an
accessory or equivalent. Using SAE Class S or other conventional link
type chains may cause damage to the vehicle’s wheel house and/or
body.
•Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
•Do not exceed 30 mph (48 km/h) with tire cables on your vehicle.
•Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and retighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
•Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
Tires, Wheels and Loading
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Every 15,000 miles
(24,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)Replace climate-controlled seat filter (if
equipped)
Replace engine air filter
Replace fuel filter (Crown Victoria, Grand
Marquis and Town Car)
Every 105,000 miles
(168,000 km)Change engine coolant
1
Replace spark plugs
Inspect accessory drive belt(s)2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(filter not required on 6F35, 6F50, DPS6 and
AWF-21 transmissions); consult dealer for
requirements
Change manual transmission fluid
Change rear axle fluid (RWD vehicles)
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace timing belt (Fiesta);failure to replace
belt can cause internal engine damage
1Initial replacement at 105,000 miles (168,000 km) or 72 months; every
45,000 miles (72,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
Scheduled Maintenance
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Child safety seats - booster
seats ...........................................139
Cleaning your vehicle
engine compartment ..............222
instrument panel ....................224
interior .....................................225
plastic parts ............................223
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................224
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................27
AM/FM/CD .................................30
AM/FM/Tape/CD .......................35
Console ........................................67
Controls
power seat .................................93
steering column ........................72
Coolant
checking and adding ..............238
refill capacities ................241, 264
specifications ..........................264
Cooler ........................................275
Cruise control
(see Speed control) ....................71
Cupholder(s) ...............................97
Customer Assistance ................190
Ford Extended Service
Plan ..................................302, 305
Getting assistance outside the
U.S. and Canada .....................217
Getting roadside assistance ...190
Getting the service you
need .........................................213Ordering additional owner’s
literature .................................219
Utilizing the
Mediation/Arbitration
Program ...................................217
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................257
engine oil .................................233
Driving under special
conditions ..................................188
through water .........................189
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................191
Emission control system ..........254
Engine ........................................267
cleaning ...................................222
coolant .....................................238
fail-safe cooling .......................242
idle speed control ...................236
lubrication specifications .......264
refill capacities ........................264
service points ..................231–232
starting after a collision .........192
Engine block heater .................178
Index
329
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)